LEGAL NOTICE

Effective Date: May 20, 2013. Last Updated: March 12, 2014.

This policy describes how we treat the personal information we collect. This includes when you use the Site or visit our stores or call our Client Services group. This also includes when you use our apps or visit us on our social media pages. By interacting with us, you consent to these practices.

We collect contact information.

This may include name, address, telephone number or e-mail address. For example, we might collect this information if you call our Client Services group or sign up for an online account. We might also collect contact information if you make a purchase in a store or fill out a customer information card. We will also collect contact information to process a return or exchange.

We collect payment information.

For example, we collect your credit card number when you buy merchandise on our Site.

We collect information you submit or post.

We collect the information you post in a public space, on our social media pages or our websites, for example a product review.

We collect demographic information.

We may collect demographic information like your gender and birthday on customer information cards.

We collect information about your purchases

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We may collect information about the purchases you make online or in stores. This could include the products you purchased and their prices.

We collect other information.

If you use our website, we may collect information about the browser you’re using. We might look at what site you came from, or what site you visit when you leave us. If you use our mobile app, we may collect your GPS location. We might look at how often you use the app and where you downloaded it. We collect this information using the tracking tools described in the Online Tracking section at the bottom of this page. To control these tools, please read that section.

We collect information directly from you.

For example, if you create an account on one of our websites or make a purchase, we collect your information. We also collect information if you contact our Client Services group. Please note those calls may be recorded. We also collect information when you fill out a customer information card in one of our stores.

We collect information from you passively

We use tracking tools like browser cookies.

We get information about you from third parties.

For example, our business partners may give us information about you. Social media platforms may also give us information about you.

We use information to improve our understanding of your interests and concerns.

We may use your information to make our website and products better. We may use your information to customize your experience with us and to tailor our marketing activities to fit your needs and interests.p We may combine information we get from you with information about you we get from third parties.

We use information to process your order and respond to your requests or questions.

For example, we use your information to process your order and ship items. Or, we may use your information to send you information you request.

We use information for security purposes.

We may use information to protect our company, our customers, our associates, and our websites. We also use information to collect and enforce accounts and to protect against fraud.

We use information for marketing purposes.

For example, we may use your information to contact you about new products and special offers we think you'll find valuable. These might be third party offers or products we think you might find interesting. We may call you, or send you emails or text messages. We may also use other means as they are developed. We may also use push notifications on our mobile apps.

We use information to communicate with you about your account or our relationship

We may contact you about changes to our website or about service updates. We may also contact you about feedback or about this Policy or our website Terms.

We use information for other purposes.

For example, we use information to maintain transaction and other business records. We will do this for as long as we deem necessary. We also use information for internal purposes. This includes administrative and audit purposes. We also use information to meet legal, insurance and processing requirements. We will also use information as otherwise allowed by law, including if we have notified you. In some circumstances, we may seek your permission, for example if we are legally required to do so.

We will share information with third parties who perform services on our behalf.

For example, we share information with vendors who send emails for us. We may also share personal information with service providers that help us operate our websites or run promotions.

We may share your information with our parent and affiliated companies.

For reasons including internal audit, management, billing or administrative purposes. This includes future subsidiaries or affiliates.

We may share information with our business partners.

For example, we will share information with third parties who jointly sponsor an event or promotion with us.

We may share your information with any successor to all or part of our business.

This includes if we are merged or all or part of our business or assets are transferred, assigned or sold. Your personal information will be disclosed to our successor or assign in these circumstances who can use and disclose your information for substantially the same purpose as set out in this Policy.

We will disclose your information if we think we have to in order to comply with the law or to protect ourselves.

This includes compliance with laws outside of the US that might apply to us. For example, we will share information to respond to a court order or subpoena. We may share it if a government agency or investigatory body requests. We might share information when we are investigating potential fraud. This might include fraud we think has happened during a sweepstakes or promotion.

You may contact us to have your information updated or deleted from our database.

Please go to the “Can we help you” section in the top right corner of the louisvuitton.com website and complete the contact form and send. We will make reasonable efforts to service your request in a timely manner.

You can opt out of receiving our marketing communications.

To stop receiving our marketing emails, follow the instructions in any promotional message you get from us. Or you can send a blank email by going to the “Can we help you” section in the top right corner of the louisvuitton.ca website, complete the contact form and send. To stop receiving marketing messages via any medium, please send an email by going to the “Can we help you” section in the top right corner of the louisvuitton.ca website, complete the contact form and send or call us at +1.866.VUITTON. Opt-out requests will be processed without delay, but may not take effect immediately. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions or information about your account. We may still also use your information for internal purposes, like maintaining our website.

You can control if we share information with third parties for their marketing purposes.

To opt out of having us share your information with third parties for their promotional purposes, call us at +1.866.VUITTON.

You can control cookies and tracking tools.

To learn how to manage how we – and our vendors – use cookies and other tracking tools and how to control these tracking tools, please view the Online Tracking section at the bottom of this page.

You can control tools on your mobile devices.

For example, you can turn off the GPS locator or push notifications on your phone. Each push notification has an “unsubscribe” link.

Our sites and apps are meant for adults. We do not knowingly collect personally identifiable information from children without permission from a parent or guardian. If you are a parent or legal guardian and think your child has given us information, you can send an email by going to the “Can we help you” section in the top right corner of the ca.louisvuitton.com website and complete the contact form and send. Please mark your inquiries “COPPA Information Request.”

Parents, you can learn more about how to protect children's privacy on-line at http://www.onguardonline.gov/topics/protect-kids-online

We use standard physical, electronic and procedural security measures. We use these measures to protect personal information in our control against loss or theft. We also use these measures to protect against unauthorized access.

While we use standard security measures, the Internet is not 100% secure. We cannot guarantee that any of your personal information stored or sent to us will be completely safe. We encourage you to use caution when using these sites.

You may be able to access certain third party sites from our sites or apps. This includes social media sites. This policy does not apply to those third party sites. We strongly advise you to check the privacy policies of all third party sites you visit to find out how they are treating your personal information. We are not responsible for these third parties’ practices.

Information we or our vendors maintain may be stored, processed or accessed both within and outside of the United States. You understand and agree that we may transfer your information to the United States or elsewhere and that the laws of these countries may not afford the same level of protection as those in your country. This site is subject to US law. In the US, local laws may permit government and law enforcement to have access to your information. This may differ from the laws in your country.

From time to time we may change our privacy practices. We will notify you of any material changes as required by law. We will post an updated copy on our website. Please check this page for updates.

We may establish and maintain a file of your information.

This file is accessible at our offices. Our authorized employees and agents have access to your information to perform their job requirements. To request access to your personal information or to have us correct your information, you may write to us at:

Louis Vuitton North America

Database Marketing Manager, Client Development

1 East 57^th Street
New York, NY 10022
Email: please visit our Email Us section under Client Services and complete the contact form and send.

In Canada you can write to:

Louis Vuitton Canada, Inc.
c/o Louis Vuitton North America
Database Marketing Manager, Client Development

1 East 57^th Street
New York, NY 10022
Email: Please visit our Email Us section under Client Services and complete the contact form and send.

You can also contact the Database Marketing Manager if you have other questions about how we use your information. For questions not related to access or correction, you can call us at +1.866.VUITTON.

This Terms of Use Agreement (this “Agreement”) is a legal agreement between you and Louis Vuitton Canada, Inc. (“Louis Vuitton”, “we”, “us” or “our”) providing, among other things, the terms and conditions for your access to and use of our Canadian Web site http://ca.louisvuitton.com (the “Site”). Please read the Agreement carefully and print a copy for your records.

We may from time to time modify these terms of use and will post a copy of the amended Agreement at http://ca.louisvuitton.com/eng-ca/legal-notice. If you do not agree to, or cannot comply with, the Agreement as amended, you should not use this Site. You will be deemed to have accepted this Agreement as amended if you continue to use this Site after any amendments are posted on this Site

THIS AGREEMENT CONTAINS WARRANTY AND LIABILITY DISCLAIMERS. BY USING THIS SITE, YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT WITHOUT ANY RESERVATIONS, MODIFICATIONS, ADDITIONS, OR DELETIONS, AND WHETHER OR NOT YOU HAVE READ THEM. IF YOU DO NOT AGREE TO THE TERMS OF USE CONTAINED IN THIS AGREEMENT, YOU ARE NOT AUTHORIZED TO USE THIS SITE. YOU MAY BE DENIED ACCESS TO THIS SITE WITH OR WITHOUT PRIOR NOTICE IF YOU FAIL TO COMPLY WITH ANY PROVISION OF THIS AGREEMENT.

Age Requirement; Authority. In order to use this Site, you must be at least of the age of majority in the jurisdiction in which you reside. You represent that (i) you have read and understood, and that you agree to be bound by, this Agreement and (ii) you are at least of such age of majority. If you do not agree to, or cannot comply with, any of these terms and conditions of this Agreement, please do not attempt to access or use this Site.

2.1 Grant of License. We grant to you a limited, non-exclusive, non-transferable, personal, non-commercial license to access and use this Site. We reserve all right, title and interest not expressly granted under this license to the fullest extent possible under applicable laws. ANY USE OF THIS SITE NOT SPECIFICALLY PERMITTED UNDER THIS AGREEMENT IS STRICTLY PROHIBITED.

2.2 Restrictions. You agree that you will not; (i) use this Site to reproduce copyrighted material; (ii) copy, store, edit, change, prepare any derivative work of or alter in any way any of the content provided on this Site; or (iii) use this Site in any way that violates the terms of this Agreement.

3.1 Information. We try to ensure that the information posted on this Site is correct and up-to-date. We reserve the right to change or make corrections to any of the information provided on this Site at any time and without any prior warning. We cannot, and do not, guarantee, and we provide no warranties or conditions as to, the correctness, precision, thoroughness or completeness of any of the information available on this Site, nor will we be liable for any inaccuracy or omission concerning any of the information provided on this Site.

3.2 Products. Louis Vuitton products are sold in exclusively through Louis Vuitton stores, via Client Services, and on the Canadian e-commerce section of "louisvuitton.ca" throughout Canada. To purchase through this Site, which is a Canadian site, prices stated for Canada on this Site are in the Canadian prices only. We do not ship outside of Canada. Any purchase from other boutiques or websites is made entirely at the risk for the purchaser, particularly with regard to the authenticity of such items.

By using this Site, you represent, warrant and covenant that you will not; (a) impersonate any person or entity or misrepresent your affiliation with any other person or entity; (b) engage in spamming, flooding, harvesting of e-mail addresses or other personal information, spidering, “screen scraping,” “database scraping,” or any other activity with the purpose of obtaining a list of users or other information, or send chain letters or pyramid schemes via this Site; (c) attempt to gain unauthorized access to other computer systems through this Site; (d) transmit any viruses or any other disabling mechanisms; (e) use this Site for any illegal purpose, in violation of any applicable laws or regulations; (f) engage in any Internet activities that would violate the privacy rights of others; or (g) attempt to penetrate security measures of this Site or obtain or bypass others’ passwords. You agree that you will not use this Site in any manner that could damage, disable, overburden, or impair this Site or interfere with any other party’s use and enjoyment of this Site.

As between you and us, you acknowledge that we own or have a license to all title and copyrights in and to the content provided on this Site. All title and intellectual property rights in and to the licensed content provided on this Site is the property of the respective content owners and may be protected by the applicable copyright or other intellectual property laws and treaties and subject to use restrictions under such laws or treaties.

Louis Vuitton ® is a registered trademark of Louis Vuitton Malletier S.A., (“LVM”), as well as all the other related trade-marks and certain other LVM trade-marks, service marks, graphics, and logos (collectively, the “LVM Trademarks”) used in connection with the sale and distribution of Louis Vuitton products. This Site may contain third-party trade-marks, service marks, graphics, and logos. You are not granted any right or license with respect to the LVM Trademarks or the trademarks of any third party.

Louis Vuitton’s personal information practices on this Site are governed by Louis Vuitton’s Privacy Policy. Please review our privacy policy and print a copy for your records here https://ca.louisvuitton.com/eng-ca/legal-notice

If you submit to us or post a testimonial, comment, review, suggestion or any work of authorship (collectively a “Submission”) to us, including, without limitation, Submissions about our products or services, such Submission will not be confidential or secret, and may be used by us in any manner. By submitting or sending a Submission to us, you: (i) represent and warrant that the Submission is original to you, that no other party has any rights thereto, and that any “moral rights” in such Submission have been waived, and (ii) you grant us a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully transferable, assignable and sublicensable right and license to use, reproduce, publish, distribute, display, translate, summarize, modify and adapt such Submission (in whole or part) and/ or to incorporate it in other works in any form, media, or technology now known or later developed, in our sole discretion, with or without your name.

This Agreement will remain effective until terminated by us.

10.1 THIS SITE (INCLUDING BUT NOT LIMITED TO ALL ITS CONTENT) IS PROVIDED TO YOU “AS IS”. ANY USE OF THIS SITE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES AND CONDITIONS, EITHER LEGAL, EXPRESS OR IMPLIED, ARISING FROM STATUTE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES AND CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, QUALITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON INFRINGEMENT OF THIRD PARTY RIGHTS. WE MAKE NO REPRESENTATION OR GUARANTEE, AND PROVIDE NO WARRANTIES OR CONDITIONS, THAT THIS SITE WILL BE FREE FROM LOSS, ERROR, DESTRUCTION, DAMAGE, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING, OR OTHER SECURITY INTRUSION, AND WE DISCLAIM ANY LIABILITY RELATING THERETO.

10.2 WE MAKE NO GUARANTEES, REPRESENTATIONS, OR WARRANTIES, AND PROVIDE NO CONDITIONS, THAT USE OR RESULT OF THE USE OF THIS SITE (INCLUDING BUT NOT LIMITED TO ALL OF ITS CONTENT) IS OR WILL BE ACCURATE, RELIABLE, CURRENT, UNINTERRUPTED OR WITHOUT ERRORS. WITHOUT PRIOR NOTICE, WE MAY MODIFY, SUSPEND OR DISCONTINUE ANY ASPECT OR FEATURE OF THIS SITE OR YOUR USE OF THIS SITE. IF WE ELECT TO MODIFY, SUSPEND OR DISCONTINUE THIS SITE, WE WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY.

10.3 YOU ACKNOWLEDGE THAT YOUR SUBMISSION OF ANY INFORMATION TO US IS AT YOUR OWN RISK. WE DO NOT ASSUME ANY LIABILITY TO YOU WITH REGARD TO ANY LOSS OR LIABILITY RELATING TO SUCH INFORMATION IN ANY WAY.

10.4 SOME OF THE CONTENT AVAILABLE THROUGH THIS SITE MAY INCLUDE MATERIALS THAT BELONG TO THIRD PARTIES. YOU ACKNOWLEDGE THAT WE ASSUME NO RESPONSIBILITY FOR SUCH CONTENT.

11.1 TO THE EXTENT PERMITTED BY THE APPLICABLE LAW OR JURISDICTION, IN NO EVENT WILL WE BE LIABLE TO YOU FOR INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERUPTION, CORRUPTION OF FILES, LOSS OF USE, LOSS OF BUSINESS INFORMATION OR ANY OTHER PECUNIARY LOSS) EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US OR OTHERS WILL CREATE A WARRANTY AND NEITHER YOU NOR ANY THIRD PARTY MAY RELY ON ANY SUCH INFORMATION OR ADVICE. THIS EXCLUSION OF LIABILITY SHALL APPLY NOTWITHSTANDING THE BREACH OF A FUNDAMENTAL TERM OR CONDITION OF THIS AGREEMENT.

11.2 OUR ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY UNDER THIS AGREEMENT WILL BE LIMITED TO ONE DOLLAR (CAN $1.00).

YOU WILL INDEMNIFY AND HOLD US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, MANDATARIES, CONTRACTORS AND LICENSORS HARMLESS WITH RESPECT TO ANY SUITS OR CLAIMS ARISING OUT OF (I) YOUR BREACH OF THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO, ANY INFRINGEMENT BY YOU OF THE COPYRIGHTS OR INTELLECTUAL PROPERY RIGHTS OF ANY THIRD PARTY; OR (II) YOUR USE OR MISUSE OF THIS SITE.