QAB010

LOUIS VUITTON HORIZON BLACK MONOGRAM EARPHONES

Louis Vuitton has entered the audio market with a collection of unique wireless earphones, featuring cutting-edge technology. These new portable companions remain faithful to Louis Vuitton’s timeless values of luxury, to its spirit of travel and outstanding creativity.

Detailed Features

THE EARPHONES

Design:

  • Black polished acetate body. Matte black Monogram flowers and steel polished color LV logo
  • Silicone ear tips and fit wings
  • Dimensions: 25 x 22.2 x 28.3 mm

Technical features:

  • Sound: 10 mm Beryllium drivers
  • Weight: 9 g for each earphone
  • Water resistance: Splash proof IPX4
  • Functions: Turn on/turn off, sound/volume control, call answer and quick access to Google Assistant*/Siri** through control buttons located on each earphone, microphone, proximity sensor enabling the automatic play/pause
  • Microphone type: Omni-directional, MEMS technology enabling call answer
  • Connectivity: Bluetooth*** 4.2, connectivity distance up to 20 meters. NFMI technology enabling seamless switching between devices
  • Charging: The earphones are delivered with a charging kit including a mobile charging case and a USB-C cable

THE CHARGING CASE

Design:

  • Sandblasted stainless steel case, black PVD finishing
  • Lid: Sapphire glass. Black ring with steel polished color Monogram flowers
  • Back: Monogram flowers engraved
  • Weight: 101 g
  • Dimensions: 57.48mm x 30 mm
  • Water resistance: Splash proof IPX3

Technical features:

  • Charging case: 50% battery in 15 minutes, 100% battery in 40 minutes
  • Earphones: 50% battery in 40 minutes, 100% battery in 90 minutes
  • Earphones autonomy: 3.5 hours
  • The charging case offers 2 additional charges for a total autonomy of 10.5 hours

2-year international limited guarantee on the earphones (specific rights may apply for certain countries). You can consult the Warranty for additional information

You can also consult the Declaration of Conformity of the Louis Vuitton Horizon Earphones

For any question regarding the Louis Vuitton Horizon earphones, you can refer to:

* Google Assistant is trademark of Google Inc. - ** Siri is trademark of Apple Inc. - ***The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

  • Shipping & Delivery
    • -Shipping Fees & Timing begin when you receive the shipping confirmation email
    • -Additional validation may be required for some orders and can delay delivery
    • -Signature is required on all shipments above $50 CAD
    • -No Duties, No Fees on your order. The final total of your order as visible on the review page of the order checkout is your total inclusive of all taxes and duties. You are not responsible for any additional duties.


    Track Your Order

    Shipping Fees & Timing


    STANDARD

    • Fee: Complimentary for all orders
    • Delivery Timing: 2-7 business days from the time you receive shipping confirmation email
    • Exceptions:
      • - If a standard order is placed over the weekend, the earliest it will ship is Monday
      • - Standard service is not available to Nunavut, Northwest Territories and Yukon
      • - Remote addresses may require additional delivery time
      • - Additional validation may be required for all orders and can delay delivery


    EXPRESS

    • Fee: $15 CAD for all orders under $3,000 CAD | Complimentary for orders $3,000 and above
    • Delivery Timing: Please allow 2-5 business days from the time you receive shipping confirmation email
    • Exceptions:
      • - If an order is placed on Friday or over the weekend, the earliest it will ship is Monday
      • - Remote addresses may require additional delivery time
      • - Fragrance purchases are only able to ship standard delivery due to special handling
      • - Additional validation may be required for all orders and can delay delivery


    MON MONOGRAM, MON DAMIER GRAPHITE & MY LV WORLD TOUR PRODUCTS

    • Fee: Complimentary Standard Shipping
    • Delivery Timing: Please allow up to 8 weeks for bags and small leather goods and 12 weeks for rolling luggage for delivery from the time you receive the shipping confirmation email
    • Exceptions: Express delivery is not available. Additional validation may be required for all orders and can delay delivery


    FRAGRANCE ENGRAVING

    Please allow an additional day of processing for all bottle engraving orders

    Fragrance purchases are only able to ship standard delivery due to special handling

    Collect-In-Store

    Have your order delivered to the store of your choice, now available in select Louis Vuitton stores

    • Fee: Complimentary for all orders
    • Delivery Timing: Collect in Store orders placed by 12pm (ET) Monday - Friday, will be delivered to the store of your choice in 3-5 business days
    • Exceptions: Collect in Store orders placed on Saturday and Sunday will be processed the following business day. Additional validation may be required for all orders and can delay delivery

    HOW TO COLLECT IN STORE

    • - Notification: You will receive an email and text message confirmation notification when your order is ready to be collected from the store
    • - Collecting yourself you need:
      1. (A) Original method of payment or PayPal confirmation
      2. (B) Government issued photo identification
      3. (C) Confirmation email
    • - Representative needs:
      1. (A) Original method of payment or PayPal confirmation
      2. (B) Purchaser's government issued photo identification
      3. (C) Representative's government issued photo identification
      4. (D) Confirmation email

    • - Ready-to-Wear Item: If you are picking up a Ready-to-Wear item, please note not all Louis Vuitton locations offer fitting rooms and alterations. Please check our STORE LOCATOR for a list of stores that sell Ready-to-Wear

    • - If you do not collect your order: Your order will be available in-store for 30 days. If not collected, it will be sent back and your original method of payment will be refunded (except personalized and Mon Monogram and Mon Damier Graphite items)


    Signatures Required

    Due to the high value of our products there will be a signature required on all shipments above $50 CAD regardless of service type.

    The above processing and delivery costs are for merchandise pictured and described on ca.louisvuitton.com; Costs are calculated according to the total cost of the merchandise in your order. All prices reflect Canadian currency. The final total of your order as visible on the Review page of the order checkout is your total inclusive of all taxes and duties. You are not responsible for any additional duties. All orders will be shipped with UPS.

  • Collect-In-Store

    Have your order delivered to the store of your choice, now available in select Louis Vuitton stores

    • Fee: Complimentary for all orders
    • Delivery Timing: Collect in Store orders placed by 12pm (ET) Monday - Friday, will be delivered to the store of your choice in 2-4 business days
    • Exceptions: Collect in Store orders placed on Saturday and Sunday will be processed the following business day. Additional validation may be required for all orders and can delay delivery

    HOW TO COLLECT IN STORE

    • - Notification: You will receive an email and text message confirmation notification when your order is ready to be collected from the store
    • - Collecting yourself you need:
      1. (A) Original method of payment or PayPal confirmation
      2. (B) Government issued photo identification
      3. (C) Confirmation email
    • - Representative needs:
      1. (A) Original method of payment or PayPal confirmation
      2. (B) Purchaser's government issued photo identification
      3. (C) Representative's government issued photo identification
      4. (D) Confirmation email

    • - Ready-to-Wear Item: If you are picking up a Ready-to-Wear item, please note not all Louis Vuitton locations offer fitting rooms and alterations. Please check our STORE LOCATOR for a list of stores that sell Ready-to-Wear

    • - If you do not collect your order: Your order will be available in-store for 30 days. If not collected, it will be sent back and your original method of payment will be refunded (except personalized and Mon Monogram and Mon Damier Graphite items)


  • Payment

    Payments are accepted via credit card, debit card or PayPal with a valid Canadian billing and shipping address. Accepted credit cards are Visa, American Express, Mastercard, and Discover.

    When placing an order, your billing address must correspond to the address of your credit card, otherwise we will not be able to process your order.

    All transactions are secured. The Louis Vuitton website is provided with an SSL encryption system to protect personal and payment data.

  • Returns & Exchanges

    Returns & Exchanges

    Online purchases can be returned complimentary online or in stores [except Holt Renfrew].


    RETURNS

    1. Register your return online or contact client services: Register your return online by connecting to your My LV account
    2. Prepare your package: Place your item in its original packaging and with the original receipt
    3. Put the shipping label on your package: : Cover old address labels with the new pre-paid label received by email and securely seal your package using the adhesive strip on the inside of the box
    4. Deliver your package to UPS: Drop your package off at any UPS store or pick-up location

    EXCHANGES

    • - Call client services: 1.866.VUITTON (866.884.8866)
    • - In store: Online purchases can be exchanged in stores [except Holt Renfrew].

    Policy

    • - Complimentary exchanges & returns within 30 days
    • - Item in perfect & sellable condition
    • - Original packaging
    • - Original invoice, leaflets and certificates
    • - No exchanges and returns for personalized items (Mon Monogram, Mon Damier Graphite, My LV World Tour, Hot stamped products, Engraved products, special orders)
    • - Watches & jewelry may only be exchanged at watch/jewelry boutiques or online
    • - PayPal purchases may be returned online or exchanged at a free standing stores

    Please visit our full Return & Exchange Policy here

  • Contact

    By Telephone:

    +1.866.VUITTON

    On Social Networks:

    Tweet us @LVServices

    Opening Hours (CT):

    Monday - Friday: 8am - 12am
    Saturday: 9am - 12am
    Sunday: 10am - 11pm

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