-Shipping fees and timing begin when you receive the shipping confirmation email
-Additional validation may be required for some orders and can delay delivery
-Signature is required on all shipments
-No duties, no fees on your order. The final total of your order as displayed on the review page of the order checkout is your total inclusive of all taxes and duties. You are not responsible for any additional duties

Track Your Order

- Click on your order tracking number in your shipping confirmation email or go to MY ORDERS page in your MyLV account
- Orders may take 24 to 36 hours to process. Once your order has been processed, you will receive an email confirmation that your order has been shipped
- All delivery standards and tracking begin when you receive the shipping confirmation email

Shipping Fees & Timing

EXPRESS

Fee: Complimentary for all orders
Delivery Timing: Please allow 2-5 business days from the time you receive shipping confirmation email
Exceptions:
- - If an order is placed on Friday or over the weekend, the earliest it will ship is Monday
- - Remote addresses may require additional delivery time
- - Fragrance purchases are only able to ship Green Delivery due to special handling
- - Additional validation may be required for all orders and can delay delivery
GREEN DELIVERY
- This Ground Delivery option has the least impact on the environment, as it emits 92% less CO2 than Air Delivery.
- Fee: Complimentary for all orders
- Delivery Timing: 2-10 business days from the time you receive the shipping confirmation email
- Exceptions:
  - - If a Green Delivery order is placed over the weekend, the earliest it will ship is Monday
  - - Green Delivery service is not available to Nunavut, Northwest Territories, and Yukon
  - - Remote addresses may require additional delivery time
  - - Additional validation may be required for all orders and can delay delivery
  MY LV HERITAGE AND MY LV WORLD TOUR PRODUCTS
  - Fee: Complimentary Green Delivery
  - Delivery Timing: Please allow up to 8 weeks for bags and small leather goods and 12 weeks for rolling luggage for delivery from the time you receive the order confirmation email
  - Exceptions: Express Delivery is not available. Additional validation may be required for all orders and can delay delivery
  PERSONALIZED SNEAKERS
  - Fee: Complimentary Green Delivery
  - Delivery Timing: Please allow up to 9 weeks for personalized sneakers for delivery from the time you receive the order confirmation email
  - Exceptions: Express Delivery is not available. Additional validation may be required for all orders and can delay delivery
  FRAGRANCE ENGRAVING
  
  Please allow an additional day of processing for all bottle engraving orders.
  
  Fragrance purchases are only able to ship Green Delivery due to special handling.
  
  Signature Required
  
  Signature is required on all shipments.
  
  The above processing and delivery costs are for merchandise pictured and described on ca.louisvuitton.com; costs are calculated according to the total cost of the merchandise in your order. All prices reflect Canadian currency. The final total of your order as displayed on the Review page of the order checkout is your total inclusive of all taxes and duties. You are not responsible for any additional duties. All orders will be shipped with UPS.

Petit Palais

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