I was given a Louis Vuitton product as a gift. How should I proceed if I need to have the item repaired?

If you wish to have a Louis Vuitton gift repaired, we invite you to visit one of our stores, where our Client Advisors will be delighted to assist you, answer your questions, and provide a detailed cost estimate and repair timeline.

• To ensure timely service, we recommend booking an in-store appointment in advance.
• To guarantee exceptional quality, all Louis Vuitton items are repaired exclusively in our workshops by our skilled Artisans and Specialists.

You may also take advantage of our repair service from the comfort of your home:

Simply share the details of your request by email, telephone, or video call via the LV App.

For any questions regarding this service, please contact Client Services at +1.866.VUITTON, where our Client Advisors will be pleased to provide all the information you require.