What repair service options are available?

Louis Vuitton offers repair services for many products, including leather goods, handbags, luggage, shoes, and accessories. Repairs are assessed individually, and complimentary repairs or alternative solutions may be offered for craftsmanship-related issues. Repairs may involve a cost depending on the condition and service required. 
Louis Vuitton products are made to the highest specifications and should provide clients with many years of enjoyment.   

Repairs can be requested either in Louis Vuitton stores or online. Please allow our artisans up to 6 weeks to complete your repair.

Store Repairs

All of our Louis Vuitton stores offer repairs, and our staff would be delighted to assist you with an assessment. Our trained Client Advisors will be able to give you the best advice and the related cost, if applicable, for the required repairs.
The full list of our stores is available at our Store Locator.

Online Repairs: LV App

For your convenience, repair services can also be arranged via the LV App:

1. Request an Online Repair
   Open the LV App to book an appointment with a Care Expert or submit a repair request.
2. Connect with an Expert
   Consult with a Louis Vuitton Care Expert via video call, phone, or email.
3. Send Your Item
   Ship your item to a Louis Vuitton Repair Atelier using a complimentary UPS shipping label.
4. Track Your Repair
   Follow the status of your repair directly through the LV App.
5. Receive Your Item
   Your item will be returned to you once the repair has been completed by Louis Vuitton.